WHAT DOES HERITAGE TRUST FUND BANK

DO WITH YOUR PERSONAL INFORMATION?

Heritage Trust Fund Bank
2880 2 Ave, 3rd Floor W, Prince Albert, SK S6V 5Z4, Canada

Heritage Trust Fund Bank (“we”, “our”, or “the Bank”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers, visitors to our website, and users of our services in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

1. What Information We Collect

We collect personal information directly from you when you:

  • Open an account or apply for a service

  • Submit an inquiry via our website or in person

  • Subscribe to newsletters or updates

  • Use our website or online banking services

This information may include:

  • Full name, address, and contact details

  • Social Insurance Number (where required by law)

  • Date of birth and identification details

  • Financial and transaction history

  • Employment and income information

We may also collect non-personal information (e.g., browser type, IP address, website usage statistics) to improve your experience and ensure security.

2. How We Use Your Information

We use your personal information to:

  • Provide banking products and services

  • Confirm your identity and prevent fraud

  • Process transactions and manage your accounts

  • Comply with legal and regulatory obligations

  • Communicate updates, promotions, and service notices

  • Improve our website functionality and customer service

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Our trusted service providers who assist us in operations (e.g., IT support, data storage)

  • Government authorities or law enforcement when required by law

  • Credit reporting agencies (when permitted by law and relevant to the service requested)

Any third-party service providers are contractually obligated to safeguard your personal information.

5. Security and Safeguards

We take reasonable precautions to protect your personal information through physical, organizational, and technological safeguards, including:

  • Secure servers and encrypted transmissions

  • Restricted access to authorized personnel only

  • Regular audits and system monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Website Tracking

We may use cookies and similar technologies to enhance your website experience. These tools help us understand how users interact with our site and improve functionality. You can modify your browser settings to manage or disable cookies, though some features of our site may not function properly as a result.

7. Access and Correction

You have the right to access your personal information we hold and request corrections if it is inaccurate or incomplete. To do so, please contact us using the contact information below.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. Continued use of our services constitutes your acceptance of the changes.

10. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Privacy Officer
Heritage Trust Fund Bank
2880 2 Ave, 3rd Floor W
Prince Albert, SK S6V 5Z4
Email: info@heritagetrustfunds.com
Phone: +1 306-910-3316